Urgent Opening|| Fault Management Lead|| Navi Mumbai

From 10 to 15 year(s) of experience
₹ 20,00,000 - 30,00,000 P.A.

Job Description

Roles and Responsibilities


• Daily Alarm Monitoring and Tickets assignments.

  • Daily reporting on ticket management performance to include; total open tickets, daily progress, aged analysis.
  • Management of tickets by taking end to end ownership to ensure they are being resolved within SLA.
  • Providing detailed reports on SLA failures.

Professional Expertise:


  • Fault management/configuration of 5G RAN Network.
  • Coordination with Project teams for 100% uptime of the network
  • Hand in Hand coordination with project for network integration activities
  • Handle the Trouble ticket within SLA
  • MOP preparation for the activities and new learnings
  • Prepare, implement and verify the configuration and integration of a Node / System
  • Coordinating with care team for finding and analyzing the RCAs
  • Guiding team members to execute complex & critical configuration changes
  • Tracking of issues related to tools and timely escalation as per pre-defined matrix
  • Strong Project Management Skills

Preferred Expertise:


Years of Experience: 10+years

Qualifications: B.E/ B. Tech


Role:Network (Support) Engineer

Salary: 20,00,000 - 30,00,000 P.A.

Industry:Telecom / ISP

Functional Area:Engineering - Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:B.Tech/B.E. in Any Specialization

Company Profile

Mount Talent Consulting Private Limited

Not Available

Company Info
X
View Contact Details+

Contact Company:Mount Talent Consulting Private Limited