Project Manager – Retail lending | Bank | Mumbai |

From 2 to 6 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Job Title Project Manager Service X’ellence & Re-engineering Department Service X’ellence & Re-engineering Grade Deputy Manager to Manager Location Malad Reporting To Project Lead – Service X’ellence & Re-engineering (SXR) A. POSITION PURPOSE Service excellence and Re-engineering initiatives embedment & execution in Retail Lending Business, Alternate channels & other Functional Units across the Bank. Primary Purposes: End-to-End Project Management & Ownership of projects related to Bank Vision, Strategy, Performance Excellence, Service Excellence, Business Excellence, Operations Excellence, Cost Management, Operational Risks, IT, Alternate Channels, Incident Management and Mass failure reduction Actively engage with Units Heads & Stakeholders to understand requirements, provide dynamic solutions and lead project execution. Use Structured methods & analytics to Deliver Results B. KEY POSITION RESPONSIBILITIES Sr. Key Responsibilities 1 Identify and execute end-to-end Improvement projects across the Bank with regular interaction stakeholders and deliver expected results 2 Provide superior solution development through detailed analysis, identification of alternate delivery mechanisms and recommendation of preferred Lean Six-Sigma approaches 3 Strengthen Service Delivery methodology 4 Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management 5 Manage stakeholder relationships and propagate the use of the Performance Excellence Tools, Techniques, Methodologies, Frameworks & Practices 6 Formulation of Standard Operating Procedures and ongoing monitoring through Standard Measurement Systems & Controls to ensure Continuous Improvement 7 Work with Units to build Tracking Systems, Scorecards & Ops Controls for Service, Quality, Efficiency, Productivity, Cost, Customer Service & other metrics 8 Any other activity related to Project Completion with expected solutions C. QUALIFICATIONS AND EXPERIENCE REQUIREMENT Qualifications Essential MBA and/or CA or Graduate with additional relevant experience Preferred Lean Six Sigma Certification, Prince 2.0, PMI, Agile, Waterfall, JAIIB/CAIIB Experience Essential Min. 8 years with atleast 3 years in Banking Process Re-engineering Preferred Experience in Banking Process & IT Improvement Projects Project analysis and delivery excellence in a banking change environment Excellent communication, negotiation and influencing skills Ideally prior experience working for a management consultancy or a Bank Background in Banking across a few functional areas in the Services/Ops functions Ability to structure, plan and execute projects covering various business areas J O B D E S C R I P T I O N D. COMPETENCY REQUIREMENTS a. Technical Skills Skill Attribute Project Management Overall Project Management & Execution, including • Initiating & Planning • Delivering results • Monitoring & Controlling • Project Risks • Stakeholder Management • Project Closure Business Analysis • Research to understand data points required to produce a certain result or data analysis • Requirement gathering to produce structured, functional specifications • Working on complex data elements • Proven record of working through the full project life cycle • Proven experience working in a project environment with different methodologies and approaches • Experience of working in a banking change environment • Strong analytical skills • Strong stakeholder management • Excellent communication skills Consulting Skills • Dealing with a cross section of colleagues, influencing skills and building bridges to achieve desired results • Business Analysis, Project Management and Change Management within a Universal banking environment • Ability and flexibility to work in disparate functional areas of the Bank • Delivery Excellence in reports & presentations produced EUC Skills Expertise in MS Excel, Word & Powerpoint Creating meaningful, smart & effective Powerpoint decks

Desired Candidate Profile

Perks and Benefits

Role:Finance Project Manager

Salary: Not Disclosed by Recruiter


Functional Area:Project & Program Management

Role Category:Finance

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

Mount Talent Consulting Private Limited


Company Info
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Contact Company:Mount Talent Consulting Private Limited