Manager – Internal Communication

Job Description

Manager Internal Communications

The Internal Communications manager will report to the Internal Communications head and

support in executing the IC strategy aligned with the organizations key imperatives. The person

will support the IC head to align the C-suite leaders and other senior leaders within the

organization to create and implement a coordinated engagement strategy for all

employees. The role will require working with the internal communications team lead and

other internal key stakeholders on campaigns/programs aligned with organization's overall

communications strategy.

If you are someone who has a creative bent of mind, hands-on knowledge of leveraging the

power of digital for impactful last mile connect, zeal to build a thriving organization culture and

eagerness to create something extraordinary every day, you are a perfect match for this role!

Responsibilities –

• Support the Internal Communications team to develop, implement and measure the

communications strategy in line with the Company’s objectives

• Lead and proactively identify internal communication opportunities, making

recommendations and developing programs, linking back to overall corporate and brand

strategies

• Own the digital employee communication touchpoints and leverage them to evangelize

key enterprise messages (intra-portal, apps etc)

• Partner with HR and other cross functional teams to strengthen the key focus areas of

organizational culture, common purpose and values

• Guide cross functional teams to increase the visibility of enterprise level internal

campaigns

• Work closely with the external agencies to deliver high creative standards on strategic

campaigns for impact messaging

• Writing/editing the key internal communication messages (includes leader messages

(includes leadership messages, engaging creative content, and internal presentations)

• Support in developing, executing, and measuring strategic internal communication plans

that align employees with business objectives

• Monitor effective benchmarks (best practices) for measuring the impact of Internal

campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to

maximize results

• Organise the CEO Town Halls, internal virtual/on-ground events, and other large format

leadership events for building a connected organization

• Ensure that news, achievements, employee experience initiatives, value-based

behaviour and information on the business are collected and promoted on all internal

platforms in a suitable format

• Should have a creative eye and keen interest in design visualization, and creation of

attractive newsletters and emails.

Experience in a communications team, specially internal communication for a large

organization (10,000+ employees) is most sought after. The candidate must be able to

write strategic messages for a variety of audience in a way that the essence is captured

articulately and easy to understood language.

Minimum Qualification –

• Post graduate degree is required. MBA in marketing / MA in journalism/ Mass comm is

preferred

• Experience of 6-8 years working in the corporate communications team (preferred for a

large business or organization)

• Hands-on experience of working with new age internal communication tools. Ex –

Workplace, Slack, Yammer etc

• Strategic mindset and ability to navigate a large matrix and complex organization

• Writing skills – must possess excellent writing, editing and proof reading skills as well

ability to source stories from employees

• Speaking skills – Should have strong speaking skills and ability to moderate virtual town

halls and dialoguesRoles and Responsibilities

Desired Candidate Profile

Perks and Benefits